Maintenance & Inspection

Safety first: starting with your ride

Battery Best Practices

  • While e-bike batteries (typically lithium-ion) are generally reliable and safe, the risk of fire, damage or malfunction increases if they’re mis-handled.

  • Best-practice handling:

    • Use the correct charger and follow manufacturer guidelines. YouTube

    • Charge in a safe environment (well-ventilated, non-combustible surface).

    • Store batteries in moderate temperature (not extreme heat/cold).

    • Inspect for damage: swelling, corrosion, exposed wiring.

  • Avoid practices that increase risk:

    • Cheap or non-certified batteries/chargers.

    • Leaving a battery charging unattended for long periods (especially overnight).

    • Charging in direct sunlight, near flammable materials, or in a closed space without ventilation.

  • Buy from reputable brands, use certified cells/components, and following local fire prevention guidelines.

Before you ride

For anyone new to e-bikes, following a pre-ride checklist and building familiarity can reduce the risk of accidents or damage to the bike.

Pre-ride checklist:

  • Ensure battery is charged, properly locked & secured.

  • Check tire pressure, brakes, lights/reflectors — especially since e-bikes often travel faster.

  • Make sure the motor assistance settings are properly understood (how to engage/disengage).

  • Know how handling differs: e-bikes have more mass, different center of gravity, so they will respond differently in turns, when braking, on inclines.

Riding Recommendations

Beginners recommendations

should start in a safe, low-traffic area to get used to the feel of the e-bike (acceleration, stopping distance, handling), before venturing out into more complex terrain or heavy traffic.

Riding techniques:

  • When climbing or descending, anticipate the weight and torque of the motor.

  • Be mindful of the additional speed and power—stay within your comfort zone until you gain confidence.

  • Use the correct assist mode for the conditions (e.g., lower assist in crowded or slow conditions; higher assist only when needed).